Monday, June 28, 2010

Are You Too Polite? - - An article on The Consumerist discussed customer service reps that are infuriatingly polite that they make you scream! Would you rather have an overly polite rep or a person who can just get to the point? - is where you can find the original Consumerist article.
Formats available: MPEG4 Video (.mp4)

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