Saturday, February 27, 2010

Offer Help Remote Assistance - Helping people is easy, but not so much when you aren't in the same room as the other person. However, if you're using software such as GoToAssist Express, the headaches will disappear! This allows you, as a tech support specialist, to connect to another person's computer in a matter of moments, allowing you to quickly diagnose and repair their problems. It doesn't matter if they are on a Mac or Windows machine - GoToAssist Express will work! -
Formats available: MPEG4 Video (.mp4)

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